2020 Webinar Talk Series

Turning Crisis into Opportunity: Emerging Stronger Post-COVID-19

Upcoming Webinars

Inspiring Innovation Amidst Crisis

Panel Discussion Moderated by: 
Karamjit Singh, Founder and CEO, Digital News Asia

Date: 23th April 2020 (Thursday)
Time: 5:00pm to 6.00pm
Program Fee: Free Registrations

History has proven over the years that when faced with obstacles, ingenuity can yield innovative results. The current Covid-19 crisis is no exception. This could be the moment where an innovative, technology-led approach saved thousands of SMEs from going bust.

Therefore, it is important to exploit every strategy to stay ahead. Many businesses must be very nimble in their response when the mantra ‘innovate or die’ has never been more relevant. Every SME has its unique set of circumstances, and must choose its own route forward to survive the coronavirus storm. While the Malaysian government has issued a stimulus package to manage the impact, there are barely any touchpoints on how SMEs can benefit from tax exemptions as well as a step-by-step guide on how to utilize the stimulus package.

A panel of experts comprising:

  • Chin Chee Seong, National Vice President of SME Association of Malaysia
  • Dato’ Norhalim Yunus, Chief Executive Officer, Malaysian Technology Development Corporation (MTDC)
  • Sharala Axryd, Founder & Chief Executive Officer, The Center of Applied Data Science (CADS)
  • S. Saravana Kumar, Tax Lawyer, Rosli Dahlan Saravana Partnership
  • Moderated by Khoo Hsu Chuang, Financial Journalist, The Edge, Bloomberg, Reuters & BFM

The webinar will bring together experts and SME business owners with insight, guidance and innovation ideas to cope with the operational stress and beyond. SMEs that choose to capitalize will succeed and the ones that don’t will get disrupted. Startup entrepreneurs, known for their creativity and flexibility, need to rapidly confront the crisis in various ways to fuel hope for recovery and growth.

Join us at this interactive one-hour session and leave with valuable insights.

The New Norm for the Banking & Financial Sector Post Covid-19

By Professor Dennis Campbell, Dwight P. Robinson, Jr. Professor of Business Administration from Harvard Business School

Date: 21 & 22 April 2020
Time: 10:00am to 12.00pm

Program Fee: RM5,000

The year 2020 began with the Covid-19 global crisis, forcing unprecedented change upon leaders to manoeuvre into a new norm within their organizations. The banking system globally is experiencing growing pressure and higher defaults on debt are imminent. Several banks were already planning for downsizing to ensure sustainability.

During a major crisis like this, leaders must not miss opportunities to plan and execute differently to shape their organization’s culture to quickly embrace the new “Data Driven Culture”. Unfortunately, only 8 out of 10 companies found that business adoption of Big Data and AI initiatives remains a major challenge.

How can organizations quickly learn and adopt key drivers in Digital Transformation from traditional banks?

Why should you attend?

As the coronavirus infects the global economy to the point of virtual shutdown, daily predictions of GDP decline are getting worse by the day. Predictions that the world’s output could decline by at least 25% might be optimistic. International Labour Org, a UN agency, predicts the impact could see 195 million job losses.

As one of the few potential ‘economic losers’, the Banking & Financial sector may face a daunting task to recover to pre-crisis levels.

Banks and credit unions must use this time of disruption to consider reinventing themselves from the inside out. It is a time to better understand the way consumers expect their financial institution to support their financial needs. There is an opportunity to re-evaluate how technology, insight and analytics can accelerate the future growth and competitiveness of financial institutions. To move forward will require a new perspective from most C-suites regarding priorities, deployment of resources and futureproofing the workforce.

Speaker Profile

He wrote the Handelsbanken case on one of the world’s most profitable banks. He has written several financial services cases in addition to Handelsbanken. These include Wells Fargo, Affinity Plus, information intermediaries like Chex Systems and few more He also done extensive research and data analytics on customer channel preferences and behaviour in banking as well as alternative bank lending models.

He leads the Centre for Organizational Entrepreneurship for Filene Research Institute (they are a think tank for cooperative financial institutions). In that centre they conduct research and writing on service, product, and delivery channel innovation in financial services.

Professor Campbell’s research and teaching activities focus broadly on the intersection between strategy, organizational culture, and management control systems. His current research examines how leaders can design and scale high performance cultures through deliberate choices in organizational structure and management systems – particularly in the context of enabling decision-making that is more responsive to local markets and customers. He has studied these issues extensively in both domestic and international contexts and has published numerous case studies

across a variety of industries including retail, hospitality, financial services, and consumer-goods manufacturing. His research has been published in leading academic journals including Journal of Accounting Research, The Accounting Review, Manufacturing & Service Operations Management, Management Science, and the Journal of Service Research.

Actualize Data Driven Success Through Alignment

By Chari TVT, Ex- Group CFO of Axiata

Date: 24th April 2020 (Friday)
Time: 3.00pm to 4.00pm

The age of digital transformation is unstoppable. Being ready for change means staying ahead of the curve and to achieve this, leaders have to benchmark organization data maturity level against best practices to identify key strategic initiatives towards becoming a Data Driven Organization.

Mr. Chari TVT will demonstrate through a webinar how to align organizations with a data-driven strategy and become a Data Driven Organization with effective culture and processes to drive business growth. The webinar will be presented by Malaysian Insurance Institute (MII) together with The Center of Applied Data Science (CADS).

Whether its market disruptions, new business objectives, or employee demands, staying agile in these moments will set you up for success.

Speaker Profile

Retired as Group Chief Financial Officer of Axiata and previously served as Chief Financial Officer of Celcom, Mr. Chari TVT is a senior finance professional with over 39 years of experience in the Technology and Telecom sectors across Asia Pacific in leading cultural change, building cross-functional leadership teams & organizational capabilities. He has overseen successful strategic organizational transformations and received external recognition for the highest profits and returns in the industry. He currently serves as a consultant and financial advisor.

Define a Way Forward - Futureproof For Sustainability

By Dr. Stamatis Kourtis

Date: 27th April 2020 (Monday)
Time: 3.00pm to 4.00pm

Being future-proof often relies on a business’s ability to adapt yet innovate, especially during a challenging market environment. Thinking strategically and taking a broader, deeper, more rigorous approach to futureproofing can create agility and focus, both in the way leaders respond to risks and the way leaders innovate to capitalize on opportunities.

In a webinar presented by Malaysian Insurance Institute (MII) together with The Center of Applied Data Science (CADS), Technical Director Dr Stamatis Kourtis will guide leaders to overcome present-day disruptions and beyond through forward-thinking approaches in workforce remodelling, data literacy and talent acquisition.

Indeed, innovation around sustainability can provide a new competitive advantage at three possible levels: products, processes and business models.

Speaker Profile

Dr Stamatis Kourtis is a technology expert with 20 years of experience. Throughout his career, he has been utilizing data analytics to gain actionable insights that assist customers in decision-making across different industries and business functions. He holds a PhD from University of Surrey and an MBA from Warwick Business School at the University of Warwick in UK.

AI-led Innovation at Scale: How Digital Insurers Are Leading The Way

By Dato’ Tharuma Rajah & Dhritiman Chakrabarti

Date: 28th April 2020 (Tuesday)
Time: 3.00pm to 4.00pm

This webinar will showcase how Global Insurance majors are leveraging Artificial Intelligence (AI) powered Analytics to drive forward their Digital Transformation journeys. With ongoing uncertainties presented by the Covid-19 situation, it has become even more important for Insurers to further embed Data driven decision making at the core of their processes.

The ‘new normal’ world for Insurance players would require them to improve Operational effectiveness, drive further Digital enablement and achieve higher Customer engagement. Aided by actual client implementations led by BRIDGEi2i, we will share in this webinar how we were able to drive sustainable business growth in areas such CRM/Marketing, Claims Management & Fraud, Underwriting & Pricing etc.

Speakers Profile

Dato’ Tharuma Rajah is the Founder & CEO of Garage Analytics – a digital consulting firm. He was formerly President of Korn Ferry Hay Group Asia Pacific. Prior to that, Managing Director of Hay Group Fast Growing Markets. He has advised clients globally across public and private sectors oan a challenging mix of strategic people, leadership and organizational issues. He is a Board Member for Finance Accreditation Agency Malaysia (FAA) and The Center of Applied Data Science (CADS). He is also an Executive Coach and the co-author of ‘The Indian CEO: A Portrait of Excellence’.

Dhritiman Chakrabarti is an Advisor with BRIDGEi2i Analytics Solutions, with 20+ Years of experience in Management Consulting. In his last role, he was a Senior Partner and Regional Solutions Leader (APAC) at a leading Advisory Company. Most of his client work has focused on Integrated solutions, that bring together combinations of Analytics, Strategy, Design, Implementation & Technology enablement. Key industries recently worked with include, Banking, Development finance institutions (DFIs), Diversified conglomerates, Government, Insurance, and ICT (Information, Communication & Technology)

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